1. Information we collect.

Depending on how you interact with us, we may collect:

• Your name, email address, phone number, billing address, and shipping address.
• Order details, payment status, purchase history, and customer-service records.
• Messages, return information, and photographs you choose to provide.
• Technical and browsing information such as IP address, device type, browser details, pages visited, and interactions with the website.

Information may come directly from you or from technologies and providers involved in operating the store.

2. How we use information.

• To process payments, fulfill orders, and manage delivery.
• To respond to enquiries and handle returns or refunds.
• To maintain and improve the website and customer experience.
• To detect fraud, prevent misuse, and protect our services.
• To send promotional communications where you subscribe or where otherwise permitted, with an option to unsubscribe.
• To meet applicable legal and recordkeeping obligations.

3. Sharing with service providers.

We may share information needed by providers supporting website hosting, payment processing, shipping, communications, analytics, and customer service.

Information may also be disclosed where required by law, to address fraud or security incidents, or in connection with a business transfer, subject to applicable requirements.

5. Retention and security.

We retain personal information for as long as reasonably necessary to provide services, maintain required records, address disputes, and meet applicable obligations.

We use reasonable safeguards appropriate to the information handled. No online transmission or storage system can guarantee complete security.

6. International processing.

Our business and service providers may process information in countries other than your country of residence. Applicable requirements for international transfers will be followed where required.

7. Your rights and choices.

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information, or to object to or restrict certain processing. Where processing relies on consent, you may withdraw it.

Contact us to submit a request. We may need to verify your identity before responding. Some information may need to be retained to fulfill legal obligations or resolve transactions.

You can unsubscribe from promotional emails using the instructions in the message. Transactional messages related to orders and service enquiries may still be sent.

8. Children and external websites.

Our store is intended for general retail customers and is not directed to children. Contact us if you believe a child has provided personal information inappropriately.

External websites and services have their own privacy practices. This policy describes our handling of information and does not replace their policies.

9. Policy updates.

We may revise this policy as our practices change. Revisions will be published on this page, with additional notice where required.