Contact Us
BUSINESS INFORMATION
Brand：𝒑𝒊𝒗𝒐𝒓𝒏™
Legal Company：Sichuan Quqiufu Technology Co., Ltd.
Owner：Ding Lishuai
Unified Social Credit Code：91510100MAEGM1B50Y
Business Address：Room 1304, Building 2, No. 200, Tianhua 1st Road,
Chengdu High-tech Zone, Sichuan Province, China
Postal Code：610041
Customer Support Email：service@pivorn.com
Phone：+86 176 0759 1541
Contact Us
Whether you are choosing a piece for your entrance or need help with an order, our team welcomes your enquiry.
Email Support
For product questions, order updates, returns, and after-sales assistance.
Phone
Contact our team for assistance with your enquiry.
Before you purchase.
For questions about dimensions, materials, finishes, included components, or care instructions, include the product name or a link to the item.
If you are checking suitability for a particular space, share the relevant measurements and intended placement so we can understand your question.
Help with an existing order.
Please include your order number, the email address used at checkout, and a clear description of the assistance you need.
For an address change or cancellation request, contact us as soon as possible. Available options depend on whether preparation or dispatch has already taken place.
Returns and product concerns.
For damaged, incorrect, or missing items, include your order details and relevant photographs where available. We review return and order-issue requests within 2 business days.
Business days mean Monday through Friday, excluding public holidays.
Please obtain return approval and shipping instructions before sending an item back. The business address above is not a return address unless our team confirms it.
Keep payment information private.
Do not include complete card numbers, security codes, passwords, or one-time verification codes in your message. An order number and a description of the issue are sufficient to begin an enquiry.